Samsung Asks Note 7 Users to Switch It Off and Get an Exchange

Samsung has urged all the Galaxy Note 7 users to switch off their phones and turn these in to Samsung to avoid the possible damage caused by these fire prone devices.

Samsung had announced last week that it will recall all the Note 7 phones that had been sold. This is a costly setback for Samsung which had high hopes from its $892.73 model for increased sales at a time when rival Apple has launched its iPhone 7.

The U.S. Consumer Product Safety Commission had stopped the use of Note 7 device after reports that the phone batteries could burst while in normal use or while charging the device.

The aviation authorities have also issued bans for use of Note 7 or charging Note 7 on board. This has resulted in a big blow to the reputation of Samsung which prides itself on its manufacturing capabilities.

More than 2.5 million Note 7 devices had already been sold and this recall of all devices might cost Samsung in lost revenues to the tune of $5 billion this year. The replacement will begin in the united States from September 19.

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